Customer Data Protection

You can request to erase personal data and redact your personal data from Shopify’s records, and from any apps and channels that you’ve installed from our dimplebee app. Shopify only redacts personal information, such as your customer’s name and address. Non-personal data, such as order information about what was sold, the date and time of the sale, and the order value is maintained.

At DimpleBee, we prioritize the privacy and security of our users' personal data. If you wish to delete your personal information associated with our app, please follow the steps outlined below.

To request the deletion of your account and personal data, please adhere to the following procedure:

Steps to Request Account Deletion:

1. Open the DimpleBee app on your device.
2. Navigate to the 'Settings' section of the app.
3. Select 'Privacy' from the menu options.
4. Click on 'Delete Account' and follow the prompts to confirm your request.
5. You will receive a confirmation email once your request has been processed.

Types of Data Deleted:

Upon successful deletion of your account, the following types of personal data will be permanently removed from our systems:

• Account information (username, email address, etc.)
• Purchase history and transaction records
• Any saved preferences or settings

Data Retention Policy:

While we will delete the aforementioned data upon your request, please note that certain information may be retained for a limited period to comply with legal obligations or for legitimate business purposes. This retained data may include:

• Transaction records for accounting purposes, retained for a maximum of 7 years.
• Data necessary to resolve disputes or enforce our agreements, retained for the duration of the dispute resolution process.

For any further inquiries regarding your personal data or our data retention policies, please contact us at contact@dimplebee.com.

This information will also be available on our Google Play Store listing under the developer name DimpleBee.